Dashen Bank
Position1: Mechanical Engineer II for Addis Ababa
Vacancy Details
Vacancy Number: DB_EX/HO/057/25
Vacancy Posting End Date: 01/06/2025
Job Summary
- Mechanical Engineer II is responsible to plan and handle activities related with mechanical engineering aspects. He/she is responsible for valuation of mechanical and electromechanical systems (Air Conditioning System and elevators) and electro mechanical items (vehicles and machineries); prepares bill of quantity, tender documents and specifications. Other responsibilities include designing and testing mechanical and electromechanical systems by developing and testing specifications and methods.
Academic and Professional Qualifications
- Bachelor’s Degree Mechanical Engineering or related fields
- Relevant professional qualifications and certifications will have added advantage.
Experience
- Minimum of five (5) years relevant experience
Technical Competencies
- Knowledge in electrical engineering areas.
- Technical advisory skills.
- Good IT skills and a familiarity with industry-specific software and modelling programmes.
Behavioral Competencies
- Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
- Creativity and innovation skills.
- Action oriented.
- Quality focus and attention to detail.
- Professionalism and integrity in line with Dashen Bank values.
- Good oral and written communication skills.
- Critical and analytical thinking and problem solving skills.
- Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
- Good customer relationship management skills (internal and external customers).
- Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
Place Of Work
- Head Office, Addis Ababa
In order to apply for this Job Positing, click the link below:
https://career55.sapsf.eu/sfcareer/jobreqcareer?jobId=1093&company=dashenbank
Position2: Experience Design and Improvement Specialist for Addis Ababa Re-Advertised
Experience Design and Improvement Specialist for Addis Ababa Re-Advertised
Vacancy Details
Vacancy Number: DB_EX/HO/055/25
Vacancy Posting End Date: 28/05/2025
Job Summary
- Experience Design and Improvement Specialist is responsible for active participation in identifying and conducting customer research, designing intuitive interfaces and implementing strategies to optimize customer satisfaction and engagement. The role holder is also responsible for the overall customer experience across various customer touch points that involves understanding the Banks’s customers, analyzing their behavior and needs, mapping their journey, and capturing their feedback.
Academic and Professional Qualifications
- Bachelor’s Degree in Business Administration, Marketing Management, Information Technology, Management or related discipline from a reputable university.
- Master’s Degree in Business Administration, Management or related fields is added advantage.
Experience
- Minimum of six (6) years relevant experience.
Technical Competencies
- Proven experience in designing and improving user experiences across digital and physical channels.
- In-depth knowledge of customer centric design principles and methodologies.
- Ability to utilize data analytics and customer feedback to gain insights into user behavior and preferences.
- Ability to drive innovation in experience design, exploring emerging trends and technologies.
- Implement cutting-edge solutions to enhance the organization’s competitive advantage in user experience.
- Implement strategies for continuous improvement in the user experience, regularly evaluating and refining design processes.
- Advocate for the importance of user experience in achieving business objectives.
- Project management skills.
Behavioral Competencies
- Interpersonal and cross cultural skills, including ability to build collaborative relationship with sensitivity to diversity/inclusion.
- Creativity and innovation skill.
- Action oriented.
- Quality focus and attention to detail.
- Professionalism and integrity in line with Dashen Bank Values.
- Good oral and written communication skills.
- Personal motivation drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
- Good customer relationship management skill (internal & external).
- Risk awareness and focus-demonstrates understanding of risk management practice, standards and regulatory requirements.
In order to apply for this Job Positing, click the link below:
https://career55.sapsf.eu/sfcareer/jobreqcareer?jobId=969&company=dashenbank
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